Get Support NowAs a volunteer project we are unable to answer questions right away, however we have teamed up with services that can assist you right now.
Tilden Tasks is a certified Duplicator partner with experienced WordPress programmers on call. It's super simple, just submit a request and they will get to work right away helping you through any issue you may be experiencing.
Codeable has helped over 8,000 businesses of all sizes and they have excellent track record. After you post a project, it usually takes around 10 minutes before first responses start to arrive.
Other Service Providers:
Freelancer | WP Curve
Hosting SupportWP Engine
WP Engine will move your site for you to their system. Please note that the Duplicator does not work on WP Engine servers, this service is only recommended if you don't want to move your site and would like to try a new provider.
Online DocsKnowledgebase: Online help with user guide, FAQ, quick start and more...
Basic HelpLifeInTheGrid: limited basic help.
Please note that response times are very slow as this is a free volunteer service.
This is a free courtesy to the WordPress community, but it is clear that some people do abuse the service. Please put time, thought and research into what you’re asking and keep your questions short. Thank you for being thoughtful of this free service!
- If your issue is time sensitive please use the recommended services links
- Read all knowledgebase articles before asking a question
- Check the WordPress forums and Google for similar issues
- Read the Duplicator log files for clues
- Contact your hosting provider for permission and timeout issues